Quality Management Sourcebook

Quality Management Sourcebook

AngličtinaPevná vazba
Avery Christine
Taylor & Francis Ltd
EAN: 9780415108317
Na objednávku
Předpokládané dodání v pátek, 21. března 2025
8 470 Kč
Běžná cena: 9 411 Kč
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Podrobné informace

The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information.
The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections:
* Introduction: General sources for information
* Applications of total quality management
* Focus on specific aspects of quality management
* Quality in the future
* Resource materials
The Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.

EAN 9780415108317
ISBN 0415108314
Typ produktu Pevná vazba
Vydavatel Taylor & Francis Ltd
Datum vydání 21. listopadu 1996
Stránky 336
Jazyk English
Rozměry 246 x 174
Země United Kingdom
Sekce Professional & Scholarly
Autoři Avery Christine; Zabel Diane
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