Engaging the Hearts and Minds of All Your Employees:  How to Ignite Passionate Performance for Better Business Results

Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results

AngličtinaPevná vazba
Colan, Lee
McGraw-Hill Education - Europe
EAN: 9780071602150
Skladem u distributora
Předpokládané dodání ve čtvrtek, 20. března 2025
613 Kč
Běžná cena: 681 Kč
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Podrobné informace

Employee engagement is the cornerstone of achieving a sustainable competitive advantage. In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan delivers the “how to” for inspiring your team so they deliver unparalleled value to your customers.

Proven at Fortune 500 companies across the globe, Colan's simple but powerful formula is this: meet your employees' basic intellectual and emotional needs, and they will perform at peak ability. Their minds and hearts will be fully engaged, they will be energetic and innovative-and they will keep your customers satisfied and loyal. To do this, he equips you with the practical tools to engage employees at all levels, and ignite the fire of “Passionate Performance.”

With clear, concise strategies, Colan reveals how to view employees as human beings, not just workers, in order to fulfill their six basic needs: intellectual (Achievement, Autonomy, and Mastery) and emotional (Purpose, Intimacy, and Appreciation). He gives you concrete action steps to:

  • Identify ways to eliminate barriers to achievement
  • Define boundaries within which employees have the autonomy to do their jobs
  • Create a compelling purpose for your team
  • Focus resources and time to best support your purpose
  • Answer the Fundamental Four questions that employees are always asking, whether you hear them or not
  • Create team rituals that help build intimacy

Packed with proven strategies for meeting your people's needs as well as instructive examples from stellar companies including Nordstrom, Southwest Airlines, Toyota, and General Electric, Engaging the Hearts and Minds of All Your Employees is your field guide for conquering your competition…one employee at a time.

EAN 9780071602150
ISBN 0071602151
Typ produktu Pevná vazba
Vydavatel McGraw-Hill Education - Europe
Datum vydání 16. září 2008
Stránky 224
Jazyk English
Rozměry 224 x 142 x 24
Země United States
Sekce Professional & Scholarly
Autoři Colan, Lee
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