Organisational Change and Retail Finance

Organisational Change and Retail Finance

EnglishEbook
Harper, Richard
Taylor & Francis Ltd
EAN: 9781134631995
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Financial organizations, like many others, are undergoing radical change. This is affecting both their organizational processes and the technology that supports those processes. This book reports on the use of sociological ethnography in helping guide these changes, both in terms of helping better understanding and redraw work processes and through providing more accurate and flexible understanding of the role technology plays. It places the reported research in context by contrasting it with those approaches more commonly associated with change, including business process engineering, participative design and soft systems methodologies. The book explains what are the benefits of ethnography, as well as the potential it has in helping achieve more desirable change in any and all organizations, financial services included. The book will be of interest to all international researchers concerned with organizational and technological change, as well as managers of organisational development. It will also interest advanced students in sociology, anthropology, management science and organizational studies
The authors have published widely in the various disciplines associated with organizational life and technology design, and have built a considerable reputation for bringing new sociological insights into the organizational change literature

EAN 9781134631995
ISBN 1134631995
Binding Ebook
Publisher Taylor & Francis Ltd
Publication date October 12, 2012
Pages 200
Language English
Country United Kingdom
Authors Harper, Richard; Randall, David; Rouncefield, Mark
Series Routledge International Studies in Money and Banking