Managing with Total Quality Management

Managing with Total Quality Management

EnglishEbook
Adrian Wilkinson
Bloomsbury Publishing
EAN: 9781349261536
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Detailed information

In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
EAN 9781349261536
ISBN 134926153X
Binding Ebook
Publisher Bloomsbury Publishing
Publication date January 1, 1998
Pages 216
Language English
Country United Kingdom
Authors Adrian Wilkinson; Ed Snape; Mick Marchington; Tom Redman
Series Management, Work and Organisations